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I am a freelance writer for newspapers,magazines as well as a journalist for TV.
I am from Tokyo, Japan and have been living in Los Angeles since 1990.
[日本語のブログFromLAby藤本庸子] fromla.cocolog-nifty.com/blog
[日本語のツイッター] https://twitter.com/YOKOfromLA

#217- Are you a fabulous business person?

I used to work at Entrepreneur Media Inc. (Entrepreneur Magazine) as a staff writer, so I can tell who is a good business person and who is not.

For 6 and a half years I have been working in Entrepreneur Media Inc., and I have been working as a freelance writer on the side… I am a good business person, huh!  ha ha… :)

 
[Who is a good business person?]


#1: Quick response!

I am noticing that successful (busy) people always reply to an email right away, which means they respect & care for people and they think quick (smart) to everything.

 
#2: Think like a business owner!

Of course, most of successful people are business owners. But…even though people are not a business owner, they always think like a business owner, which means they will bring a big picture and a good solution.

 
#3: Passion! Passion! Passion!

You know what I mean :)

 
[Who is a bad business person?]


#1: No response…

I am noticing that bad business people always reply to an email slow or no reply, which means they don’t respect & care for people. And they think slow (not smart) or they are not thinking at all.

 
#2: Think like a just employee…

Most of people are not business owners. And they don’t think like a business owner. So they don’t care company is wasting money (expenses) or they don’t care company is losing business. They just need a monthly payment from their boss, which means they can’t bring a good customer service or they can’t bring big money to a company.

 
#3: No Passion…No Passion…No Passion…

You know what I mean ;)

 
***

Why am I writing this?

I had some bad customer service experiences from some places lately.

 
Bad business #1: “If you don’t trust us, then don’t come to our store!”… This line came from the customer service person of the stylish grocery store on the phone.

 
Bad business #2: “Everything we discussed has been communicated directly to the community and they appreciate your feedback so they can better their customer service. Any further issues should be reported directly to the community.”… I suggested some business solutions for the corporate office of my place, but the corporate administrative assistant didn't send my words to her boss… even though I am a resident at the apartment building, I am thinking (worry) about the expenses and security etc. of my place… which means I am thinking like an owner of my place (the apartment building).

 
Bad business #3: I have sent an email to one business owner regarding a simple question. This person replies to a profitable thing for him, but he doesn't reply to an email for me… that's not nice…

 
***

Ok… I would like to share a positive story now.

As I wrote a story about my fabulous lunch with Mr. Ron Robinson (who is an owner of Ron Robinson at Fred Segal) on June 7, 2013 (http://yokofujimoto.blogspot.com/2013/06/fabulous-lunches-in-la.html), Mr. Ron Robinson's story will publish on the new Japanese teen magazine “Senken petie-h” next week.

I interviewed Ron about “when he was in high school”.

He told me, “I was always thinking about how can I get what I want?” and he has everything he wanted.

His high school time story is amazing.

 
By the way, Ron always replies to my email right away. When I had to interview someone for a Japanese TV news program (similar to 20/20), he said “YES!” right away, so I could have a great TV interview next day, and he was on Japanese TV (if you want, read my old post on October 16, 2011 “Great messages from the richest 1% in America” http://yokofujimoto.blogspot.com/2011/10/great-messages-from-richest-1-in.html).

And Ron is a business owner, but even though he was in high school, he did think like a business owner and he had an own business in high school.

And + And, Ron has a lot of passion for his business and his personal life.

 
By the way + By the way, this new Japanese magazine “Senken petie-h” will publish on July 12th in Japan, so after this magazine came out, I will translate the article about Ron’s high school time story into English from Japanese in my blog.

Stay tuned…!


By Yoko Fujimoto
Los Angeles July 5, 2013
Copyright © 2013 Yoko Fujimoto

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#271-Why people fight?

Why do human beings keep fighting with each other or fighting wars?

About profit?

About territory?

About religion?

About ethnicity?

About statism?

About collectivism?



Why can’t we talk instead of fight (war)?

People are trying to change others…

People don’t want to change for others…

People think “I am right, you are wrong”…



I was thinking about “how can we resolve issues of terrorism and war in this world, can we talk instead of fighting?”



And then I realized “I need to think about my issue first” (since I moved into my apartment in Montrose one year ago)… yes, I have an issue about my living situation… my upstairs neighbor (64 years old woman who is not working) has been waking me up every night (around 11:15pm, 12:15am and 1:15am) with loud squeezing footsteps (it sounds not normal & regular footsteps) for one year… I had to call police twice, and I fought with this neighbor twice…



I tried to go to bed at the same time when this neighbor goes to bed… it doesn’t work (for me late night ene…

#144- To my people, Japanese people 米国より東日本大震災(東北地方太平洋沖地震)被災者および日本の皆様へメッセージ / 海外セレブからのお見舞い&応援メッセージ -Pray for Japan(日本に祈りを捧げます)-

Sorry folks, Today, I am going to write a message in Japanese, in my native language to Japanese people. If you read Japanese, please do.

I am going to write my thoughts for Japan &Japanese people and sending prayers to Japan & people in Japan.

Love,
Yoko

P.S. I am going to write in English next time. xoxo Y

******** My Japanese blog :

From LA by 藤本庸子      
(http://fromla.cocolog-nifty.com/blog/2011/03/pray-for-japan-.html)


東日本大震災(東北地方太平洋沖地震)被災者および日本の皆様へ

このたびの東日本大震災(東北地方太平洋沖地震)により被災されたすべての方々に心からお見舞い申し上げます。そして、犠牲になられた方々とご遺族の皆様に、深くお悔やみを申し上げます。

日本にいらっしゃる皆様、どうかご無事で、早く、安心出来る暮らし、笑顔が戻ってきますように、心からお祈り申し上げます。


*** 米国でも多くの人が心を痛めており、皆様のご無事を願っています

東北・関東地方で起った大震災に心を痛めながら、私は、「米国在住のライターの私に、日本の皆様のために出来ることをしたい」と、こちらで流れるテレビニュースの画面を見つめながら、ずっと考えていました。

そうしていましたら、本日(ロサンゼルス:3月18日/日本:3月19日)、仕事でお付き合いのある茨城県在住の女性(実際にお会いしたことはありません)から、「テレビでも、世界各国からの応援メッセージをもっと放送して欲しい」とメールをいただきました。

早速、私が報道の仕事で関わっている日本のテレビ局、ラジオ局の幹部、報道記者の方々へ、この女性のメッセージを届け、放送に関してのお願いメールを送信致しました。


*** 米国在住の私に出来ることを考えてみました

このブログは2008年10月に閉じていますが、…

#272- Happy employees make happy customers

As you know many department stores (in U.S. and Japan both) are struggling these days due to consumer’s life style (online shopping, cheap fast fashion stores and discount stores).

In general people want to have a convenience life style and want to purchase reasonable price products.






Last October when I bought gift items (for myself and friend who visited this store together) at RAINS in Ojai, I was very surprised by that RAINS has a complimentary wrapping service (all Japanese department stores have a complimentary wrapping service in Japan). I was smiling on the way back to my home after I shopped at RAINS.







This spring when I heard about some Japanese department stores in country side are closing business and their towns became like a ghost town, I thought I want to find out why RAINS is doing well, and I wanted to inform some great news about RAINS to Japanese readers who are struggling in their business.

I’m glad that I did it. I met a wonderful CEO of RAINS (Mr. Alan Rains) and found…